We are committed to working with clients on design and details of an order. All communication will always be straight, clear and honest from our end.

     Basically, my guarantee covers what you buy from the day you receive it, for three weeks. If you need more time than this, just write or call me and explain.
    We feel your either satisfied or not within that time, but circumstances sometimes affect this time limit and we are always amenable to working with you.

    If, in that time, your not satisfied simply due to taste, contact me by phone or e-mail and I will take the work back. If I can re-finish it for resale, then there is no charge and you will be issued a refund promptly upon us receiving the item back.

    We do not refund postage paid for the knife to be sent to you.
    It is the buyers responsibility  to cover the postage of the package sent back to me and it is the buyers responsibility as well, to insure the package against loss if you choose to, as we have not and will not cover any loss by you with your shipper.

    We refund only to the original buyer, the person who paid for the item, only.

    Lastly, make sure that your box is shipped like it was shipped to you originally. Protect the tip from puncturing the side of the box and possibly injuring someone or the knife, and either wrap the blade with newspaper and tape or make a cardboard sleeve to slip over the blade, and tape it to the handle. Any knife received that is sticking out of the box or damaged in shipping will void this guarantee.
 

Lifetime ownership coverage for workmanship
All workmanship is unconditionally guaranteed from flaws for the life of any piece.

Thank you, from the good good folks at Wildfire Cutlery.